Retail Business Manager (Birkenhead Point Surplus, NSW)

We are currently searching for an experienced and results-driven, full-time Retail Business Manager to lead the team at our Birkenhead Point Surplus lifestyle store.

The Role:

• Driving sales to deliver weekly/monthly/annual sales and margin targets
• Constantly delivering an excellent level of customer experience to ensure brand loyalty and an increase in customer lifetime value
• Execution of monthly rostering while delivering wage targets in line with revenue
• Upholding Assembly Label's retail operational standards and procedures while leading your team through an exemplary personal standard
• Working alongside the New South Wales Area Manager and National Retail Manager to ensure the store's data integrity and loss prevention strategies are executed in line with business targets
• Provide feedback to the New South Wales Area Manager through weekly reporting and effective communication
• Provide consistent training and development for all staff while creating a positive and engaging store culture
• Nurture internal relationships with other departments and stakeholders of the business
• Maintaining the highest level of personal and store presentation standards
• Seasonally engage with the Operations and Design teams ensuring a well-defined understanding of the product range in store

The Candidate:

• Proven experience leading and motivating a team
• Ability to meet sales targets
• Proven success in delivering highly engaging and authentic customer service
• Strong communication and time management skills
• Strong reporting skills, with a fundamental understanding of profit and loss reporting
• Enthusiastic and welcoming to feedback
• Possess a strong understanding of and alignment with the Assembly Label values and product range
• Ability to provide staff training and development, which focuses on individual opportunities leading to a positive and engaged store culture
• Through your proven experience, show a keen understanding of both local and international fashion markets
• Availability to work Tuesday-Saturday; including public holidays, weekends and key retail seasons

 What's In It For You?

•  Attractive Remuneration with Generous Incentive Scheme
• Quarterly Mental Health Days
•  Family and Friends Staff Discount
• Uniform Allowance
• Great Team Culture and Events
• Training and Development with a strong focus on progression

To apply, please send your CV with a brief cover letter to work@assemblylabel.com.

Please include the job title and location in the subject line of the email.