Sydney & Melbourne Warehouse Sale FAQs
Assembly Label's Warehouse Sale will take place Thursday 2nd February to Sunday 5th February 2023 in Melbourne and Sydney.
Frequently Asked Questions
What is the sale offer?
Our warehouse sale will offer the opportunity to shop up to 70% off past season collections including; tees from $20, jeans from $25, shirts from $35, sweats from $35 and bed linen from $20.
The sale will start Thursday 2nd February to Sunday 5th February 2023.
Where are the Warehouse Sale venues?
Please see below for the locations and opening times of our venues.
Prahran Town Hall (Entry via Chapel St), 180 Greville St, Prahran VIC 3181
Thursday 2nd: 7am - 8pm
Friday 3rd: 8am - 7pm
Saturday 4th: 9am - 6pm
Sunday 5th: 9am - 5pm
Assembly Label Alexandria Surplus, 448 Botany Rd, Beaconsfield, NSW, 2015
Thursday 2nd: 7am - 9pm
Friday 3rd: 9am - 7pm
Saturday 4th: 9am - 6pm
Sunday 5th: 10am - 6pm
Is the Warehouse Sale available online or can I make an order over the phone?
The Warehouse Sale is only available in store at our venues between Thursday 2nd February to Sunday 5th February 2023. No online or over the phone orders can be placed and there will be no phone line access at both venues during the sale period.
Does Assembly Label offer returns on items included within our Warehouse Sale?
All items purchased during the sale period at the warehouse sales are final sale and are not eligible for return, store credit or exchange unless otherwise deemed faulty. Any faulty items must be returned to Cremorne Surplus or Alexandria Surplus and will be inspected by a team member to verify any claims of fault prior to a refund, replacement or exchange being processed.
How can I access my receipt?
All customers will be asked at the point of purchase whether they would like a receipt, which will be sent via an opt-in email. Unfortunately, if you do not opt-in to receive a receipt at the time of purchase, we will be unable to retrospectively send a copy to you.
If I purchased an item before the sale and it is now discounted can I have a refund for the additional spend?
Unfortunately no, this offer is not available on previously purchased items and the sale price is only valid at our venues during the Warehouse Sale dates.
Can I use the sign up welcome code or any other discount codes on items included in the Warehouse Sale?
Unfortunately no, our welcome registration offer is only valid for online purchases and cannot be used in our Warehouse Sale. You can still however use gift cards and credits (from returns) during this time.
Can I check the availability of an item, or if something sells out, can I purchase it later if it restocks after the sale at the discounted price?
Unfortunately, all the items in our Warehouse Sale are available only while stocks last. Due to the nature of the sale, we are unable to guarantee availability of stock in store. You are most welcome to head into one of our sale venues to shop what is available.
Will I receive a free tote bag with my purchase?
Unfortunately, no. Our Gift With Purchase totes are available for online orders over $200 only and will not be included with any Warehouse Sale purchase.
We invite you to bring your own shopping bag to help us minimise waste.
How can I contact you during the Warehouse Sale?
If you have any questions, please don’t hesitate to contact us. But first, have a read through our FAQs, as we may have already answered it.
Email us at firstname.lastname@example.org
Mon - Fri: 9am - 5pm AEST
Please allow up to 48-72 hours for a reply during this period. We thank you for your patience.