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Assembly Label's Warehouse Sale will take place Thursday 8th February to Saturday 10th February 2024 at our Alexandria Surplus store in Sydney.

 

Frequently Asked Questions

 

What is the sale offer?

Our warehouse sale will offer the opportunity to shop our past season collections with nothing over $150.

The sale will start Thursday 8th February to Saturday 10th February 2024.

 

Where is the Warehouse Sale venue?

Please see below for the location and opening times of our venue.

Assembly Label Alexandria Surplus, 448 Botany Rd, Beaconsfield, NSW, 2015

Monday 5th: Closed

Tuesday 6th: Closed

Wednesday 7th: Closed

Thursday 8th: 7am - 9pm

Friday 9th: 9am - 7pm

Saturday 10th: 9am - 6pm

Sunday 11th: Closed

 

Is the Warehouse Sale available online or can I make an order over the phone?

The Warehouse Sale is only available in store at our venue between Thursday 8th February to Saturday 10th February 2024. No online or over the phone orders can be placed and there will be no phone line access at the venue during the sale period.

 

Does Assembly Label offer returns on items included within our Warehouse Sale?

All items purchased during the sale period at the warehouse sale are final sale and are not eligible for return, store credit or exchange unless otherwise deemed faulty. Any faulty items must be returned to Alexandria Surplus and will be inspected by a team member to verify any claims of fault prior to a refund, replacement or exchange being processed.

 

How can I access my receipt?

All customers will be asked at the point of purchase whether they would like a receipt, which will be sent via an opt-in email. Unfortunately, if you do not opt-in to receive a receipt at the time of purchase, we will be unable to retrospectively send a copy to you.

 

If I purchased an item before the sale and it is now discounted can I have a refund for the additional spend?

Unfortunately no, this offer is not available on previously purchased items and the sale price is only valid at our venue during the Warehouse Sale dates.

 

Can I use the sign up welcome code or any other discount codes on items included in the Warehouse Sale?

Unfortunately no, our welcome registration offer is only valid for online purchases and cannot be used in our Warehouse Sale. You can still however use gift cards and credits (from returns) during this time. 

 

Can I check the availability of an item, or if something sells out, can I purchase it later if it restocks after the sale at the discounted price?

Unfortunately, all the items in our Warehouse Sale are available only while stocks last. Due to the nature of the sale, we are unable to guarantee availability of stock in store. You are most welcome to head into our sale venue to shop what is available.

 

Will I receive a free tote bag with my purchase?

Unfortunately, no. We invite you to bring your own shopping bag to help us minimise waste.

 

How can I contact you during the Warehouse Sale?

If you have any questions, please don’t hesitate to contact us. But first, have a read through our FAQs, as we may have already answered it.

Email us at enquiries@assemblylabel.com

Mon - Fri: 9am - 5pm AEST

Please allow up to 48-72 hours for a reply during this period. We thank you for your patience.