Same Day Delivery
- Same-day delivery is available in eligible Sydney, Melbourne, Brisbane, and Adelaide metro postcodes, starting from $15. If eligible, the delivery option and location-based pricing will be displayed at checkout.
- Orders placed before 10:30am AEDT on business days are eligible for same-day delivery.
- Orders placed after 10:30am will be delivered the next business day.
- Available Monday to Friday. Delivery is not available on weekends or public holidays.
Same Day Delivery FAQs
How does same day delivery work?
Same day delivery is available Monday to Friday for customers in selected metro areas of Sydney, Melbourne, Brisbane, and Adelaide. Orders must be placed by 10:30am AEDT to receive same day delivery. If your address and items are eligible, the same day delivery option will be available at checkout, starting from $15. Orders placed after 10:30 am will be delivered the following business day by 5pm. Orders placed after 11am on Friday will be delivered on Monday.
Same day delivery is not available on weekends or public holidays.
Is my address eligible for same day delivery?
Same day delivery is available to selected postcodes within the Sydney, Melbourne, Brisbane, and Adelaide. metro areas. If your address is eligible and your order can be fulfilled through our same day delivery service, the option will appear at checkout.
If the option does not appear, your postcode may be outside our delivery radius, or one or more items in your order may not be eligible for same day delivery. For support, please contact our Customer Care team at enquiries@assemblylabel.com.
How much does same day delivery cost?
Same day delivery starts from $15. The delivery fee is calculated at checkout based on your delivery address.
When will my order arrive?
Orders placed before 10:30 am AEDT Monday to Friday will be delivered the same day by 5pm.
Orders placed after 10:30am will be delivered the following business day by 5pm. Orders placed after 10:30am on Friday will be delivered on Monday.
Once your order has been booked with our courier, you will receive a tracking link via SMS and email so you can follow the progress of your delivery. All delivery dates will be displayed at checkout.
Which courier delivers same day orders?
Same day delivery orders are delivered by our delivery partner, Rendr.
Do I need to be home to receive my order?
For orders over $300, a signature is required. For orders under $300, a signature is not required and the driver may leave your parcel in a safe place at your nominated address. We recommend being available to receive your order. If a safe place is not available and delivery cannot be completed, an additional redelivery fee may apply.
Can I change my delivery instructions?
For some deliveries, you can update your delivery instructions through the tracking page after your order has been booked. You will receive a secure link via email if this option is available for your delivery.
Can I cancel my same day delivery order?
No. Once a same day delivery order has been placed, we are unable to cancel the order.
My order hasn't arrived by 5pm. What should I do?
If your order has not arrived by 5pm, please contact Rendr directly on 1300 697 363 or at support@rendr.delivery. Rendr support is available Monday to Friday, 9am–9pm, and weekends, 10am–8pm.
What if I have an issue with my same day delivery?
For delivery-related issues, you can contact Rendr directly at support@rendr.delivery or 1300 697 363.
For issues with your order, including missing or incorrect items, please contact our Customer Care team at enquiries@assemblylabel.com.