Retail Support Manager (Surplus, NSW)

We are currently searching for an experienced and customer-focused, part-time Retail Support Manager to join the team at our Surplus lifestyle store.

The Role:

• Driving sales to deliver weekly/monthly/annual sales and margin targets
• Constantly delivering a high level of customer service to ensure brand loyalty and repeat business
• Upholding Assembly Label's retail operational standards and procedures while leading your team by an exemplary personal standard
• Working alongside the Assistant Business Manager and Store Operations Manager to ensure the store's data integrity and loss prevention strategies are executed in line with business targets
• Provide consistent training and development for all staff while creating a positive and engaging store culture
• Nurture internal relationships with other departments and stakeholders of the business
• Maintaining the highest level of personal and store presentation standards
• Seasonally engage with the Operations and Design teams ensuring a well-defined understanding of the product range in store

The Candidate:

• Ability to meet sales targets
• Proven experience leading and motivating a team
• Proven success in delivering highly engaging customer service
• Strong communication and time management skills
• Strong reporting skills
• Enthusiastic and welcoming to feedback
• Possess a clear understanding of the Assembly Label values and product range
• Ability to provide staff training and development, which focuses on individual opportunities leading to a positive and engaged store culture
• Through your proven experience, show a keen understanding of both local and international fashion markets

What’s In It For You:

• Family and Friends Staff discount
• Uniform allowance
• Great team culture and events
• Training and development with a strong focus on progression

To apply, please send your CV with a brief cover letter to work@assemblylabel.com.

Please include the job title and location in the subject line of the email.